Privacy

Privacy Policy

Last updated: 7 July 2026

Collaboration dashboard at MindFlux

1. Introduction

MindFlux Life Inc. ("MindFlux," "we," "us," or "our") is committed to protecting the privacy and personal information of individuals who visit our website at mindflux.life, engage with our programs and services, or otherwise interact with our organization. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Saskatchewan.

By accessing our website, submitting a contact form, enrolling in a program, or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or services.

2. Accountability

MindFlux Life Inc. is responsible for personal information under its control. We have designated a privacy officer accountable for our compliance with PIPEDA. You may contact our privacy officer at:

  • Email: [email protected]
  • Address: 1223 Hamilton Street, Suite 415, Regina, SK S4R 4B3, Canada
  • Telephone: +1 (306) 555-8392

We may use third-party service providers to process personal information on our behalf. When we do so, we require these providers to maintain comparable privacy protections through contractual agreements and oversight procedures.

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

  • Complete our contact form (name, email address, subject, message content)
  • Enrol in a program or request a service proposal (name, email, organization, role, billing information)
  • Subscribe to communications (email address, communication preferences)
  • Visit our Regina studio or attend a workshop (name, organization, attendance records)
  • Communicate with us by email, telephone, or other channels

3.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Internet Protocol (IP) address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or search terms
  • Device type and screen resolution
  • Cookie and similar tracking technology data (see our Cookie Policy)

3.3 Information from Third Parties

We may receive personal information from third parties in limited circumstances, such as professional referrals, publicly available business directories, or event co-hosts, always in compliance with applicable privacy laws.

4. Purpose of Collection and Use

We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances. These purposes include:

  • Responding to enquiries and providing information about our programs and services
  • Delivering programs, workshops, and professional services you have requested
  • Processing enrolments, invoicing, and payment administration
  • Communicating about program schedules, updates, and relevant content
  • Improving our website, programs, and service delivery through analytics
  • Complying with legal and regulatory obligations
  • Protecting against fraud, abuse, and security threats
  • Maintaining records required for business operations and quality assurance

We will not use your personal information for purposes other than those identified at the time of collection without obtaining your consent, except where permitted or required by law.

5. Consent

We obtain your knowledge and consent before collecting, using, or disclosing personal information, except where inappropriate or permitted by law. Consent may be express (such as checking a consent box on our contact form) or implied (such as providing your email address to receive a response to an enquiry).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services. To withdraw consent, contact our privacy officer at [email protected].

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose personal information in the following circumstances:

  • Service Providers: To trusted third parties who assist with website hosting, email delivery, payment processing, and analytics, under contractual obligations to protect your information
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Protection: To protect the rights, property, or safety of MindFlux Life Inc., our clients, or the public
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals

Any third party receiving personal information is required to use it only for the purposes for which it was disclosed and to maintain appropriate security measures.

7. Cross-Border Data Transfers

Some of our service providers may process personal information on servers located outside Canada, including in the United States. When personal information is transferred across borders, it may be subject to the laws of the jurisdiction in which it is processed. We take reasonable steps to ensure that cross-border transfers are conducted with appropriate safeguards and contractual protections.

8. Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of information and the purpose of collection:

  • Contact form submissions: 24 months from last interaction
  • Program enrolment records: 7 years from completion (for tax and legal compliance)
  • Website analytics data: 26 months
  • Marketing communication records: Until consent is withdrawn plus 12 months

When personal information is no longer required, we securely destroy, delete, or anonymize it.

9. Security Safeguards

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit using TLS/SSL protocols
  • Access controls limiting personal information to authorized personnel
  • Regular review of security practices and incident response procedures
  • Secure disposal of physical and electronic records
  • Staff training on privacy obligations and data handling

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Individual Access and Rights

Under PIPEDA, you have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Withdraw consent for certain uses of your personal information
  • File a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise these rights, contact our privacy officer at [email protected]. We will respond to access requests within 30 days, as required by PIPEDA. We may request verification of your identity before processing requests.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically. Material changes will be communicated through our website or direct notification where appropriate.

13. Breach Notification

In the event of a security breach involving personal information that poses a real risk of significant harm to individuals, MindFlux Life Inc. will notify affected individuals and the Privacy Commissioner of Canada as required under PIPEDA. Notification will include a description of the circumstances, the personal information involved, steps we have taken to reduce the risk of harm, and contact information for individuals to obtain further information.

We maintain an incident response plan reviewed annually and tested through tabletop exercises. All staff members receive training on recognizing and reporting potential privacy breaches.

14. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact:

Privacy Officer
MindFlux Life Inc.
1223 Hamilton Street, Suite 415
Regina, SK S4R 4B3, Canada
Email: [email protected]
Phone: +1 (306) 555-8392

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or by telephone at 1-800-282-1376. You also have the right to lodge a complaint with the Information and Privacy Commissioner of Saskatchewan if your concern relates to provincial public body practices.